Responsible Gaming
Gaming Should Be Entertainment
At Mecca Bingo, we believe that gaming should be enjoyed as a form of entertainment only. It should never be viewed as a way to make money or solve financial problems. Please gamble responsibly and only spend what you can afford to lose.
Age Verification
In the United Kingdom, you must be at least 18 years of age to participate in any form of gambling or bingo gaming. We are committed to preventing underage gambling and reserve the right to verify your age at any time.
If you are under 18, please do not use our services. Parents and guardians are encouraged to monitor online activity and use parental controls.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a developing gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling for longer periods than intended
- Hiding your gambling activities or lying about the amount of time or money spent
- Gambling to escape problems, stress, or negative emotions
- Neglecting family, work, education, or other important responsibilities
- Borrowing money or using credit to fund gambling
- Experiencing mood swings or irritability when not gambling
- Unsuccessful attempts to reduce or stop gambling
- Loss of interest in hobbies and social activities
- Gambling with increasing amounts of money to achieve the same level of excitement
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Controls
We provide a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit in a specific timeframe
- Loss Limits: Set a maximum amount you are willing to lose within a set period
- Reality Checks: Receive regular reminders about how long you have been playing
- Time-Out: Take a break from gaming for a period you choose
- Self-Exclusion: Voluntarily exclude yourself from your account for a specified duration
Please contact our customer support team to activate any of these tools.
Support Organisations & Resources
If you are struggling with problem gambling, help is available. The following organisations offer free, confidential support:
United Kingdom
- GamCare – Free information, advice, and support for problem gamblers and their families
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for Great Britain
Website: www.gamstop.co.uk - Gamblers Anonymous – Peer support and recovery programmes
Website: www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de
Need Help?
If you believe you have a problem with gambling, please reach out for support today. There is no shame in seeking help—many people have successfully recovered from problem gambling with the right support.
Remember: Help is available 24/7, and support is confidential.